Why Shop With Us?
Made in Woodend
Family Owned
Good Vibes Guarantee
Australian Made
Support Local
Our Order Process:
Place Order
We will check your order and send of to the Production Team.
Process & Create
Design and production stage. 1-3 days. Add 1 Day for customised orders
Pack Order
Each item you've selected is carefully inspected & then prepared for postage.
Send Order
You will receive an email with tracking details, then we ship your order.
Questions?
How do I check the status of my order?
Within 1-5 days, a shipping confirmation will be sent to you via e-mail. In this email, you will have a View Order button which will take you directly to the live tracking updates. Once on the tracking page, click on Track Your Package to follow the status of your order.
I changed my mind, can I cancel or modify my order?
Sure! Contact our Support Team on hello@unicornfartproductions.com.au and we'll make sure to process your cancelation or modification request. If your order is Custom and has started to be created we can not cancel this.
However, please keep in mind that any cancelation or modification request can be granted if it's still within 12 hours since the order was placed.
After 24 hours, the order will be in production and it will already be too late to process cancelation or changes in the order. Our Customer Support team operates 24/7 to serve you better! If you are emailing to request a cancellation or change in your order, this will not be confirmed until our team has responded to you.
I emailed to cancel my order but still received a shipment notification?
Our Customer Support team operates 24/7 to serve you better!
If you are emailing to request a cancellation or change in your order, this will not be confirmed until our team has responded to you.
What if I don't get a confirmation email?
If you don't see a confirmation email in your inbox, check your spam folder or make sure that you entered the correct email address when you checked out.
Still can’t find it? Don’t worry, just click here and we'll send it again.